Business safety

Our Business Safety Team is committed to promoting safe businesses within Tyne and Wear, by working to reduce the number of fires and fire-related deaths and injuries.

We work with businesses to help them understand and comply with fire safety legislation.

We carry out our regulation and enforcement of the legislation in a proportionate way by carrying out a programme of risk based inspections. Where necessary, we will take appropriate enforcement action to ensure life safety and publish a register of enforcement notices and prohibition notices.

Our latest performance reports give more information on fire safety activities, their outcomes and high level costs.

Virtual appointments now available

Virtual Meetings with a Fire Safety Officer are now available via Microsoft Teams, at your convenience.

You may have queries or concerns regarding such matters as:

  • Implications of Covid safety on the fire safety of your premises
  • Updating Fire Risk Assessments
  • Staff training
  • Fire drills

If you wish to book an appointment to discuss these or any other queries, please do so via email fire.safety@twfire.gov.uk

Remote contacts

The Business Fire Safety team are undertaking a number of remote contacts to ensure premises are safe at this time.

If you have been contacted by a member of the team and need to confirm who they are, please call 0191 4441500 or email.

Please remember do not give out any personal details unless you are sure who you are talking to.

Report a concern

If you have concerns about the fire safety of any business premises within Tyne and Wear:

  1. Contact the building owner or manager
  2. If your concern relates to a block of flats, contact your Local Authority
  3. If you’re still concerned, contact us.

If the Regulatory Reform (Fire Safety) Order 2005 applies, the premises will be audited by a Fire Safety Inspector as soon as possible. The urgency of the response will be assessed based on the nature of the complaint and the risk to life.

If the Regulatory Reform (Fire Safety) Order 2005 does not apply, the details will be forwarded to the relevant appropriate authority.

Contact the Business Safety Team

You can choose more than one option.

You can also contact us by phone:

Newcastle and North Tyneside

Telephone: 0191 444 1002 or 0191 444 1004

Gateshead, South Tyneside and Sunderland

Telephone: 0191 444 1264 or 0191 444 1249

Tyne and Wear Fire and Rescue Service Headquarters

Telephone: 0191 444 1664

Out of hours

Telephone: 0191 444 1500