Using our website

Accessibility

We have designed our website to be as accessible as it can be.

To make our site compatible with screen readers, we use:

  • correctly ordered and formatted headers
  • bulleted lists
  • alternative text to describe images

You can increase or decrease font sizes through your browser settings. The responsive design of our site means content will display correctly on mobiles and tablets as well as computers.

We use plain English where possible. You can translate our content using the dropdown list in the header of every page.

Tell us what you think of our website

Your feedback will help us to improve.

Cookies

We use Google Analytics to help us improve our site. Google Analytics software uses cookies to collect information about how people use our site.

None of these cookies can be used to identify you personally.

If you want to, you can opt of being tracked by Google Analytics across all websites.

Google Analytics uses these cookies:

Cookie name Reason How long it stays on your device
_utma To determine unique site visitors 2 years
_utmb To start your browsing session on our site 30 minutes
_utmc To continue your browsing session on our site Until you close your browser
_utmz To determine how you arrived on our site 6 months
_utmv To track visitor behaviour on our site and measure site performance 2 years from set/update

 

We embed links to YouTube on our site. YouTube leaves these cookies on your device:

Cookie name Reason How long it stays on your device
SID

LOGIN_INFO

use_hotbox

PREF

SSID

HSID

watched_video_id_list __utma

__utmz

demographics

VISITOR_INFO1_LIVE

Pages that include YouTube videos use cookies set by Google. Their purposes include measuring the number and behaviour of YouTube users. This cookie cannot identify you personally unless you are logged into your Google account. Most of these cookies expire 10 years after you last visit a page that includes a YouTube video, but some expire sooner.

Copyright

All material on this website is the copyright of Tyne and Wear Fire and Rescue Service, falls under Crown Copyright or alternative copyright if explicitly stated. This includes:

  • text
  • graphics
  • photographs
  • logos
  • videos
  • audio material
  • downloadable documents

Any material under copyright of Tyne and Wear Fire and Rescue Service may be freely reproduced for non-commercial purposes as long as:

  • the source (i.e. www.twfire.gov.uk) and copyright status of the material is explicitly stated
  • the material reproduced from the site is not modified in any way without prior permission from the Corporate Communications Team
  • the material is reproduced accurately and not used in a derogatory manner or in a misleading context

Any other proposed use of material is subject to request and approval of Tyne and Wear Fire and Rescue Service. Applications to use any material from this site for commercial purposes or for any other purpose not permitted above must be made in writing to the Corporate Communications Team stating how and why you would like to use this information and how widely it will be distributed.

The permission to reproduce material subject to copyright of Tyne and Wear Fire and Rescue Service does not extend to any material on this site identified as being copyright of a third party.