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Question
Are all alarm receiving centre’s working with you on this policy?
Answer

We are writing to all alarm receiving centres to advise them of this change.

We would recommend you liaise with your Alarm Receiving Centre to ensure you are prepared for this change.  This should include updating your premises Fire Risk Assessment and Evacuation Plan, and ensure this reflects the appropriate method of summoning the Fire and Rescue Service in the event of a fire emergency via the 999 system, and this is communicated to all staff employed or otherwise at your premises.