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Tyne and Wear Fire and Rescue Service are not currently recruiting Fire Control Operators
To register your interest in becoming a Fire Control Room Operator, please sign up to our mailing list and we will email you as soon as we begin any Fire Control Room Operator recruitment activity.
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When you call 999 and request the Fire and Rescue Service who is there to help? All the emergency calls are taken by a team of people at our Control Complex in Newcastle. The centre is open 24 hours a day. As well as taking and responding to 999 calls, they make sure the right Fire Appliances go to the right area.
More specifically, the department is responsible for:-
- The acceptance of emergency and non-emergency calls from a range of sources.
- Mobilising of resources i.e. Firefighters and the appliances.
- Maintaining Communication with appliances throughout an incident.
- Mobilising additional resources including equipment as required.
- Maintain information on Fire & Rescue Service operational resources
- Liaising with other emergency and non-emergency agencies e.g. Police, Ambulance or the environmental agencies.
To find out more about joining the control team, please visit the 'Fire Control Operator' pages.
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