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Fair Processing Notice / Privacy Notice

Tyne and Wear Fire and Rescue Service works hard to keep people safe at home, on the roads and in the community, thereby ‘creating the safest community’. In order to do this work we will often need the name and address of our service users.

To ensure people get the right services we may ask for further information such as age and health requirements. This helps us to understand what peoples’ needs are and who else may be able to help.

We work closely with other agencies, and may offer assistance from other agencies such as councils, health services, adult and children's services and may, for the purpose of making vulnerable people safer, share personal information with other agencies.

Other agencies share information about people with Tyne and Wear Fire and Rescue Service, where both parties have identified that the people concerned are at a higher risk from fire and other emergencies, in particular fires in the home.

For example; NHS England, the Royal College of General Practitioners and Fire and Rescue Services (FRS) in England work together to share information (where relevant, proportionate and necessary) to allow fire service personnel to undertake home safety assessments for those people who would most benefit from a visit.

The majority of fire deaths in the UK occur amongst the elderly population.  Older people are most vulnerable to fire and a number of other risks. A home visit from the FRS is proven to make them safer and can reduce risk significantly.

In one area of the UK where this work has been piloted since 2007, there have been very significant reductions in fire deaths and injuries which has developed into a current trend well below the national average.  Therefore we know this work can save many lives.

The FRS and NHS will continue to work together in the future to ensure the visits undertaken by the FRS are effective in helping to make people safe and well.