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Question
What is a false alarm?
Answer

Fire and alarm detection systems react to phenomena that might indicate that there is a fire.  Most detectors operate as a result of either an increase in heat or the presence of smoke.  Unfortunately they also react to things such as steam, cigarette smoke, aerosol sprays, light smoke from cooking and many other things.  Other occurrences could be as a result of a system fault, malicious activation or damage to a device, persons not following the correct procedures when testing the fire alarm system and informing the alarm monitoring company prior to the test etc.  which will result in the fire alarm activating where there is no real fire, this is considered to be a false alarm. 

Please download the leaflet for further information on causes of false alarms and how to prevent them.